Leadership at Work
Leadership at work was a two-tier project focus on evaluating state-wide Leadership & Management programs and upgrading its curriculum including boosting the skills set of the core-faculty members.
Introduction
Ascending to the Top
This was a two-tier project to investigate the overall quality of a state level government Leadership and Management initiative.
Tier 1. A Summative Evaluative Evidence-based Study on the overall quality of the programs.
Tier 2. Detailed recommendations and an implementation plan focused on redesign and upgrading the existing curriculum of the programs and outlined how the programs could be integrated into the Human Resources policies and promotion cycle.
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1st Tier
Introduction
The primary goal of this two-tier project was to investigate the assumptions, design, curriculum and the overall quality of programs including the performance of the core-faculty members and upgrading and professionalizing the curriculum. The study was a neccessary step in transitioning the State Leadership and Management programs from their first experiment in 2010, to the pilot initiatives of 2011 and 2012; into formalized, recognized programs within the State Government.
In taking this step, the programs could potentially evolve into a professionalized element within the state’s existing educational ecosystem embedded as an integral part of the Human Resources policies. This ambition translated into increased expectations; greater diversity; increased visibility and responsibility; and, ultimately, full accountability and transparency. Furthermore, the program sponsors sought greater understanding of the measurable return on investment and the quality of program design and delivery.
How did people experience their participation in the programs?
Study Design
What were the reasons to start Statewide Leadership Programs in the first place and why choose for independent research next to all available internal review data?
What are the core assumptions, the (financial) infrastructure, the selection process, the elements of the curriculum, the methods, the tools and the skills set of the managers, core-faculty (guest) members, trainers and coaches?
How is the training actually implemented and what are the effects for the faculty members and participants and what are the final results for the organization?
Essential in this kind of study is the art of generative dialogue to co-create new knowledge. The purpose of this method is to activate all the participants in the study to be a part of a collective learning and developmental process, including defining and understanding the main challenge; implementation of any action plans and evaluating the measurable results. The main focus is contextual experiential learning. In following this method, it has the potential for participants to co-discover the solutions to a specific challenge in a unique context.
Methodology
Multi-triangulation and the value of a diagonal slicing were applied to prevent a one-sided data collection and improve the internal validity of this study. Peter designed the study approach and both Tammy and Peter conducted participative observation and all the half-structured interviews. As preparation, all of the necessary desk-research was completed by the study team.
The independent results of the interviews were used as a platform for frequent peer-examination. The results of these internal peer-examinations were inter-subjectively tested with a third member of the team who had observed a large number of the program activities in 2012. The external validity, reliability, accuracy and trustworthiness were supported through a review examination with the program leader, head-instructor and coaches of the programs.
• Between December 2012 and March 2013
• Independent in-depth study
• Quadrolation of data resources (theories, methods, actors, data)
• Guidance action-based
• Explorative qualitative
• Empirical phenomenological
• Narrative hermeneutic interpretative
• Idiosyncratic-contextualized
In pursuit of external accuracy, authenticity, trustworthiness, transferability, utilization, implementation and participatory value as important indicators, the initial subjective data and the thematic interpretation was presented to the Development Design Team (DDT) for further external multi-disciplinary peer-examination.
• Body of knowledge, including all educational underlying theories, methods and publications including materials of and publications
• History of the Programs, including all (classroom and promotional) materials.
• Literature overview on (transformational) leadership.
• Literature overview on the essence and effects of personal growth programs.
• Literature overview on the effectiveness of leadership programs.
• Literature overview on designing adult learning and developmental programs.
• Literature overview on individual counseling, coaching and mentoring.
• Literature overview on guiding group dynamical processes.
• Literature overview on guiding adults in educational programs.
• Participation in the initiation, design and implementation of the programs.
• Participation of consultants, classroom trainers and coaches.
• Participative observation of an independent coach.
• Conversations with the sponsors and program leaders in the last three years.
• Half-structured interviews with thirty-seven participants in the programs from 2010, 2011 and 2012, including members that were selected by the program leader and scheduled by administrative support.
• Peer examination between the consultants involved in this study.
• Review examination with the program leader.
Based on the outcomes of this crystallization phase within the DDT, the results were transferred into a broader organizational contextual perspective and systematically tested. Executing the changes based on the decisions and directions in the crystallization phase created the opportunity to move forward into implementing one example. By doing this, any new changes and actions could be objectively measured.
2nd Tier
Evaluation and Design
To recommend how to adjust the programs for the future, the third member of the study team and co-author of the research conducted a supplementary literature overview to explore the latest trends in defining, developing, evaluating and measuring leadership development. The central question of this desk-research was:
What are best practices in designing effective Statewide leadership and management development programs?
The main focus was solely personal growth and the main overall effect of the programs were greater self-awareness, self-regulation and self-management.
Design
Based on the data we introduced the analogy of the ‘Art of climbing’ to illustrate the future of the Statewide development programs. Eight inspiring core principles were introduced to emphasize the importance of individual and collective learning and the connection between leadership and learning in the new curriculum.
The recommendations focused on developing a fully integrated curricula that is evidenced-based in activating formal and informal, self-directed life-long learning processes within an organizational setting. We also introduced a modular leadership developmental approach that distinguishes different levels of engagement from basic to the most advanced levels with a minimum structure and design; creating maximum self-management competencies; sufficient familiarity with the subject matter; and attainment of a sense of learning competence by participants.
We proposed that it would be essential to close the gap between theory and practice as well as bridge the gap between thinking and doing. This program design surpassed the traditional psychological ‘doing good’ focus and introduced an advanced multi-disciplinary andragogical, didactical and responsible, timeless design to think in terms of accountability, a results-driven focus and return on investment, related to the core concepts, main theories, methods, tools and competency profiles of managers, faculty members, trainers and the affiliated coaches involved.
” Leadership and learning are indispensible to each other.”
– John F. Kennedy –
Reaching the Essence
The essence of leadership and management development is the exploration and defining of your authentic voice and translating that voice into a concrete vision-in-action. Ascending a mountain is chosen as a salient metaphor for the vision of our evidence-based and advanced leadership program based on cutting-edge methodology and technologies.
Upon request, we would have provided our cost-effective, multi-disciplinary, evidence-based, reliable, and cutting-edge curriculum proposal and modules to serve as a blueprint for current and future Statewide Leadership & Management programs. This offer was made to advance the programs in ways that would honor the past while innovating the programs to add educational value for leaders facing increasingly complex challenges in the future. In the end, freedom is the choice to reject the “new and stick to the old.”
” The willingness to take daring steps into the unknown.”
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