Effective: September 5, 2025
General Terms and Conditions
Welcome to Conscio & Company (“we,” “us,” or “our”), an international management and educational consultancy organization dedicated to empowering people and organizations with transformative learning experiences. Whether you’re a curious lifelong learner, student, just starting your career, mid-senior-level professional, consultant, manager, director, CEO or community leader, our mission is to equip you with practical tools and insights to drive excellence in your life, profession, organization and community, and we’re honored to support your journey to excellence.
These General Terms and Conditions (“Terms”) constitute a legally binding agreement between you and the Conscio & Company, governing your access to and use of our website.
1. Acceptance of Terms
When you access, browse, register for, or engage with our Services, you affirm that you have carefully read, fully understood, and agree to be bound by these Terms, which establish a binding contract between you and Conscio & Company. Should you find yourself in disagreement with any provision herein, we respectfully request that you refrain from using our Services.
1.1 We reserve the right to amend these Terms at our discretion to reflect changes in our offerings, legal requirements, or operational needs. Any such revisions will be posted prominently on our website. Your continued use of our Services following the posting of updated Terms signifies your acceptance of those revisions. We encourage you to periodically review these Terms to stay informed of any updates, ensuring our partnership remains aligned and transparent.
2. Eligibility and User Representations
Our Services are designed for individuals, groups and organizations who meet specific eligibility criteria to ensure a safe and productive experience. To engage with our Services, you must be at least 18 years of age. However, if you are between 16 and 17 years old, you may participate provided, upon request, you can provide verifiable consent from a parent or legal guardian in accordance with applicable laws.
2.1 By accessing and participating in our Services, you represent and warrant that you satisfy these eligibility requirements; that all information you provide—including the minimum information of first name, last name, and email address—is accurate, complete, and current, and that you shall comply fully with all applicable laws, regulations, and these Terms.
3. Subscription Services
By becoming a Subscriber (“Member”) and based upon your subscription level, you are granted a limited, non-exclusive, non-transferable, and revocable license to access Premium Content in our Readers Club, solely for your personal, non-commercial use during the subscription term, in accordance with these Terms.
3.1 All payments for subscriptions are securely processed through Stripe, a secure third-party payment gateway. Stripe adheres to the Payment Card Industry Data Security Standards (PCI DSS). You are responsible for providing accurate and current payment information, and we shall not be liable for any errors, delays, or disputes arising from the operations of the payment gateway. Prices displayed for subscriptions exclude all applicable taxes, fees, or charges (such as sales, value-added, goods and services, or other governmental taxes). Any such taxes or additional costs that apply to you will be added to your total at checkout, and you will have an opportunity to review them before confirming your purchase. By submitting an order, you authorize us via Stripe to charge your designated payment method for the full amount, including the subscription price, any applicable taxes, and other displayed costs. In jurisdictions where we do not have a substantial economic nexus, we may not collect taxes, and, you may be responsible for any taxes to the appropriate taxing authority.
3.2 Subscriptions are set to renew automatically on a monthly or annual basis, as selected at the time of purchase, with recurring charges authorized through the Stripe payment gateway unless you choose to cancel. You may cancel your subscription at any time through your account settings, with cancellation taking effect at the end of the current billing cycle, and no refunds shall be issued for partial periods unless required by law. Should we need to adjust subscription fees, we shall provide advance notice via our website, with any changes applying upon your next renewal.
3.3 For those wishing to explore our Premium Content before joining as a Monthly or Annual Reader, we offer a Daily Reader Access for a nominal fee, with access expiring after 24 hours.
4. Event Fees
Event fees for Conscio & Company-exclusive workshops, masterclasses, public events or certification programs, are non-refundable, except as expressly provided under Section 13 of the applicable terms. Comprehensive details regarding event fees and policies are disclosed transparently at the time of registration to facilitate informed registration.
In cases where event fees are charged and collected by a host organization, any inquiries or issues concerning cancellations or refunds must be directed solely to that organization. Conscio & Company bears no liability for fees collected by third-party event hosting organizations.
5. Account Management
To fully participate in as a member with access to our Premium Content by subscription (Daily, Monthly or Annually), you will need to create a Member account, which serves as your personal gateway to our Readers Club.
5.1 You agree to maintain the confidentiality of your login credentials and accept full responsibility for all activities conducted under your account, ensuring a secure and personalized experience. Through your account settings, you have the ability to view, update, or correct your personal information, such as your first name, last name, and email address, empowering you to keep your details accurate and current.
5.2 Should you decide to no longer be a member of our Readers Club, you can cancel your subscription at any time through the MyAccount page on our website. After canceling your subscription, you may also request deletion of your account details by submitting a request via our Contact Form. Upon receiving such a request, we will ensure that your personal information is deleted from our systems unless we are required to retain your information by law.
5.3 If you suspect unauthorized access to your account, please notify us immediately, and we reserve the right to suspend or terminate accounts to protect security, providing notice to you where feasible. We’re here to support you in managing your account with ease and confidence.
5.4 You are expressly prohibited from sharing your login credentials with any other person to access our Premium Content. Each subscription is limited to a single user. We reserve the right to cancel the subscription of any Member who violates this policy by sharing their credentials with others.
6. Intellectual Property Rights
We pride ourselves on our highly innovative approach, crafting a wealth of proprietary models, frameworks, and methodologies that you’ll discover through visiting our website and participating in our programs. You agree to respect our intellectual property rights, preserving the integrity of our creative and strategic contributions.
6.1 Ownership of Intellectual Property: All content and materials provided through our Services and this website, including but not limited to website text, keynote presentations, workshop materials, blog posts, Premium articles, preprints, videos, graphics, audio recordings, trademarks, service marks, logos, and trade dress (collectively, the “Content”), are the exclusive property of Conscio & Company or its licensors. Such Content is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. All rights not expressly granted herein are reserved by Conscio & Company.
6.2 Unauthorized Uses: Unauthorized copying, reproduction, distribution, modification, downloading, or use of any Content, including through actions such as right-clicking to copy and paste text, models, or images into your own software, documents, or other mediums, is strictly prohibited and constitutes a violation of Conscio & Company’s intellectual property rights.
6.3 Licensed Images: Certain images displayed on this website are licensed from Dreamstime.com (“Dreamstime”) and are subject to Dreamstime’s licensing agreements. Copying, downloading, reproducing, distributing, or using these images in any manner without express permission from Dreamstime violates the terms of the Dreamstime licensing agreement and applicable intellectual property laws. Any unauthorized use of Dreamstime-licensed images may result in legal consequences, including but not limited to claims for damages and injunctive relief.
6.4 Limited License: Subject to your compliance with these Terms, Conscio & Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Content solely for your personal, non-commercial purposes during the term of your subscription, event attendance, or consultancy engagement. This license permits you to view and interact with the Content as intended through our Services but does not authorize you to copy, reproduce, distribute, modify, adapt, create derivative works from, publicly display, publicly perform, or otherwise exploit the Content, in whole or in part, without the prior written consent of Conscio & Company.
6.5 Prohibited Uses: You shall not, and shall not permit any third party to: (a) share, disclose, or provide access to the Content or your account credentials to any unauthorized person; or (b) use the Content for any commercial purpose, including but not limited to teaching, training, or public presentations without the written consent of Conscio & Company. Any such actions constitute a material breach of these Terms and an infringement of Conscio & Company’s intellectual property rights.
6.6 Prohibited AI Uses: Without limiting the foregoing prohibitions on use of the Content, you shall not, and shall not permit any third party to: (a) use the Content, in whole or in part, for the purpose of training, developing, fine-tuning, or operating any artificial intelligence technologies, machine learning models, large language models, or generative AI tools, including without limitation those capable of generating text, images, or other works in a similar style, genre, or based on the Content; or (b) input, upload, or otherwise incorporate Conscio & Company creative content into any artificial intelligence system or tool to generate new articles, derivative works, summaries, or any other content derived from or inspired by the Content, without Conscio & Company’s prior express written consent. For the avoidance of doubt, this prohibition includes, but is not limited to, using lists of literature, articles, data, or other materials on this website as prompts or training data for AI-generated outputs. Violation of this section constitutes a material breach of these Terms and may result in immediate termination of your access, as well as pursuit of legal remedies.
6.7 Enforcement and Remedies: Should you violate these intellectual property provisions, Conscio & Company reserves the right, in its sole discretion, to immediately terminate your account, suspend your access to the Services, and/or pursue all available legal and equitable remedies, including but not limited to injunctive relief, damages, and reasonable attorneys’ fees, to protect its rights and interests. You agree to indemnify, defend, and hold harmless Conscio & Company and its affiliates, officers, directors, and agents from any claims, losses, or liabilities arising from your unauthorized use of the Content. In the event of any violation of these intellectual property provisions, Conscio & Company’s reserves the right to take appropriate legal action against any individual or entity found to be in violation of these intellectual property terms, including but not limited to seeking monetary damages, injunctive relief, and recovery of legal fees.
7. Third-Party Links
To enhance your experience, our Services, web pages, blogs and Premium Content may include links to third-party websites or resources, such as payment gateways, external resources, web hosting and video-conference platforms. While we strive to partner with reputable providers, we do not endorse or control these third-party services, their content, policies, or practices, including any errors, disputes, or media capture policies they may employ. Your interaction with these third parties is undertaken at your sole risk, and we encourage you to carefully review their terms of service and privacy policies before engaging.
7.1 Conscio & Company shall not be liable for any issues, damages, or losses arising from your use of third-party services, ensuring our focus remains on delivering our core offerings with excellence.
8. Third-Party Content
Our Services may incorporate information or materials provided by third parties to enrich your learning experience. We do not verify its accuracy, completeness, or reliability. Your reliance on such information is at your own risk, and we shall not be liable for any errors, omissions, or consequences that may result.
8.1 In the event that third-party content is integrated into our website or services, we shall ensure appropriate attribution is duly provided to the original author and any applicable publisher, in accordance with relevant legal and contractual obligations.
9. Privacy and Data Protection
At the Conscio & Company your privacy is a cornerstone of our commitment to you. Our Privacy Policy provides a comprehensive overview of how we collect, use, protect, and disclose your personal information, and it is incorporated into these Terms by reference. We collect only the minimal information necessary to deliver our Services, such as your first name, last name, email address, as well as participation confirmations, such as wellness affirmations for public offerings and the information you share with us via our online contact form. This information enables us to administer your registrations, deliver courses, manage subscriptions, communicate with you, to deliver your requested services—and comply with legal obligations, such as tax reporting.
9.1 We do not sell, rent, or share your personal information with third parties for their commercial purposes; sharing occurs only with our contracted service providers, such as payment gateways or website hosting services, who adhere to their own privacy policies with which you should take the time to read and fully understand.
10. Data Security
We take the security of your personal information seriously, employing industry-standard technical and organizational measures, such as encryption, access controls, and hosting our website on a secure third-party server, to protect it from unauthorized access, loss, or alteration. Despite these efforts, no system can be entirely impervious to risks. In the unlikely event of unauthorized access to your data, we shall notify you and any relevant authorities as required by law, ensuring transparency and support.
10.1 You agree to maintain the security of your account credentials and devices, promptly notifying us if you suspect unauthorized access. We shall not be liable for losses resulting from breaches beyond our reasonable control, but we remain committed to working with you to maintain a secure environment.
11. Performance Quality
Our commitment to excellence shapes every Service, delivering unparalleled value to professionals, consultants, and leaders. We adhere to our proprietary Q4™ guidelines, an in-house quality value framework ensuring robust, consistent outcomes across workshops, masterclasses, keynoting, public events, e-learning, certifications, accreditation, organizational consultancy, GuideWork™, and more. The Q4™ model reflects our dedication to practical innovation, leadership, and ethical engagement, equipping you with strategies to inspire and succeed. While we uphold these standards, your impact relies on active participation, and we’re excited to partner with you in pursuing transformative results.
12. Participation Requirements
Our Services are designed to be engaging and impactful, and we outline the following provisions to ensure a safe and mutually beneficial experience.
12.1 Participation Requirements
When you enroll in or attend our public offerings—such as workshops, keynoting events, or seminars, whether free or paid— whether delivered in-person, online, or in hybrid formats, you represent and warrant that you are physically, mentally, and emotionally capable of participating fully in the activities involved.
You acknowledge that your participation is entirely voluntary and undertaken at your own risk, assuming full responsibility for any risks, injuries, losses, or damages that may arise, including those related to your health conditions, interactions with others, or use of online platforms.
Prior to participating, you agree to notify us in writing of any health concerns that may impact your ability to engage safely, and we shall rely on your affirmation of wellness and suitability for participation. If you are unable or unwilling to confirm your wellness or accept the inherent risks associated with our Services, we kindly request that you refrain from registering or participating, ensuring your well-being remains paramount.
12.2 Participant Confidentiality
When participating in our workshops, keynoting sessions, or other public events, whether in-person, online, or hybrid, you agree to maintain the confidentiality of all personal information, stories, or experiences shared by fellow participants. You shall not disclose, reproduce, or share such information in any manner that could identify or be attributed to another participant, whether through conversation, social media, or other means, without their explicit written consent. This commitment ensures a secure environment where all attendees can engage openly and respectfully.
12.3 Keynoting and Public Events
Our keynoting and public events are crafted to deliver educational and inspirational content to diverse audiences, whether offered free of charge, through ticketed registration, or as part of engagements at local, state, national, or international events. These events may be conducted in-person, online, or in hybrid formats, providing flexibility to meet your needs.
By registering for or attending such events, you agree that they shall proceed as described at registration, including details like date, time, location, topic, and duration, though we reserve the right to modify these details—such as changing speakers, formats, or platforms—or to cancel or postpone events due to unforeseen circumstances, including speaker unavailability, technical failures, or force majeure events like natural disasters. In such cases, we shall provide reasonable notice through email or our website and, at our discretion, offer a full or partial refund, a credit toward a future event, or access to recorded content where feasible, always in compliance with applicable law.
Registration fees for ticketed events are non-refundable, except in instances of our cancellation, significant modification, or where required by law, such as consumer protections under GDPR or CCPA; any refunds shall be processed within 30 days to your original payment method, and non-attendance does not entitle you to a refund unless explicitly stated at registration. For events where we are compensated by organizers, such as paid keynoting engagements, fees are managed through agreements with those organizers, and attendees have no claim of the Conscio & Company for such fees under these Terms.
All keynote content, including speeches, slides, handouts, and recordings, remains the property of the Conscio & Company, and you are granted a limited, non-exclusive, non-transferable license to use this content for personal, non-commercial purposes during or after the event. You agree not to record, photograph, reproduce, distribute, or share keynote content, in whole or in part, without our prior written consent, to protect our intellectual property rights, and violations may result in your removal from the event without a refund and potential legal action, as outlined in Section 6.5.
For online keynotes, you are responsible for meeting minimum technical requirements, such as internet speed and device compatibility, which we shall provide at registration; we shall not be liable for your inability to access virtual events due to technical issues on your end, such as connectivity or hardware limitations. Unauthorized recording, streaming, or sharing of virtual events is strictly prohibited and may lead to termination of your access without a refund.
Your participation in these events is at your own risk, and we shall not be liable for any losses, including dissatisfaction with content, event disruptions, technical issues, or third-party actions, such as those by venue or platform providers, beyond the registration fee you paid, except where prohibited by law.
For paid keynoting engagements, our obligations are primarily to the event organizer, and attendees’ rights and remedies are governed solely by these Terms. We also expect you to engage respectfully during events, refraining from disruptive behavior—such as unauthorized recordings, harassment, or interruptions—whether in-person or online; violations may lead to your removal from the event without a refund and potential termination of Service access. These provisions are designed to ensure a rewarding experience for all participants, and we look forward to inspiring you at our events.
12.4 Event Media Consent
When you attend our events, such as workshops, keynoting sessions, or public offerings, you grant the Conscio & Company a worldwide, royalty-free, and irrevocable license to capture photos, videos, or audio recordings in which you may appear and to use, reproduce, modify, and distribute such media for promotional purposes, including on our website, subdomains, blogs, articles, testimonials, or social media. We respect your privacy and provide the option to opt out of appearing in photos, videos, or audio used for promotional purposes. You can notify us in writing or before the event, and we will ensure your request is honored.
For events hosted by third parties, their media policies apply, and we shall not be responsible for their capture or use of media, so we encourage you to review their terms before attending. Our aim is to celebrate our community while respecting your preferences, and we’re here to address any concerns you may have.
14. Intellectual Property & Infringement Claims
We respect the intellectual property rights of others and are committed to addressing any concerns promptly. If you believe that Content, User Content, Third-Party Content, or media within our Services infringes your copyright, trademark, or other intellectual property rights, please submit a written notice to us using our website Contact Form. Your notice should include a detailed description of the allegedly infringed work, the location of the infringing material (e.g., a URL, course title, or event media identifier), your contact information (name, address, email, and phone number), a good-faith statement that the use is not authorized by the rights owner, their agent, or the law, a declaration under penalty of perjury that your notice is accurate and that you are authorized to act on behalf of the rights owner, and your physical or electronic signature.
Upon receiving a valid notice, we shall investigate promptly and, if warranted, remove or disable access to the infringing material, in compliance with applicable laws. We’re dedicated to resolving such matters fairly and transparently, and we appreciate your cooperation in protecting creative rights.
15. Termination of Access
We reserve the right to suspend or terminate your access to the Services, in whole or in part, with or without notice, if you violate these Terms, ensuring the integrity of our community and offerings. Such violations may include, but are not limited to, infringement of intellectual property rights as outlined in Section 6, disruptive, abusive, or unlawful conduct during events or interactions as described in Section 12, or suspected security breaches or fraudulent activity.
Upon termination, your rights to access subscriptions, event registrations, or other Services shall cease immediately, and you agree to discontinue all use of our Content. Certain provisions of these Terms, specifically Sections 6 through 11, 14 through 18, and 19, shall survive termination to ensure ongoing clarity regarding our mutual obligations. While we hope to avoid such measures, this provision allows us to maintain a safe and respectful environment, and we’re here to address any questions or concerns to prevent misunderstandings.
16. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms, including the cancellation or postponement of a workshop, keynote, or masterclass, where such failure or delay results from events beyond our reasonable control (“Force Majeure Events”). These events include, but are not limited to, acts of God, natural disasters, pandemics, government restrictions, war, terrorism, civil unrest, strikes, power outages, or significant technological failures. In the event of a Force Majeure Event, we will make reasonable efforts to notify you promptly and may, at our discretion, reschedule the event or offer a refund or credit, subject to applicable policies. You agree that we are not responsible for any costs or damages incurred by you due to such cancellation or delay, to the extent permitted by law.
17. Dispute Resolution
Any disputes arising from these Terms or your use of our Services shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles, except where mandatory consumer protection laws in your jurisdiction apply. For disputes not involving intellectual property infringement or where arbitration is prohibited by law, such disputes shall be resolved through binding arbitration conducted in Nashville, Tennessee, pursuant to the rules of the American Arbitration Association (AAA), conducted in English. Each party shall bear its own costs, unless otherwise required by Tennessee law or applicable consumer protection laws. You waive any right to participate in a class action or class-wide arbitration, to the extent permitted by law. For disputes related to intellectual property or other matters not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Davidson County, Tennessee, waiving any objection to such venue. We encourage you to contact us to resolve issues amicably before pursuing formal proceedings, promoting a cooperative approach to dispute resolution.
18.Disclaimers and Limitations on Liability
18.1 Disclaimers. The Services and Content are provided “as is” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Conscio & Company does not guarantee the accuracy, reliability, or availability of the Services or Content.
18.2 Limitation of Liability. To the fullest extent permitted by law, Conscio & Company and its affiliates, officers, directors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, including but not limited to service interruptions, data loss, or errors in user-provided information. Your use of this website, our Services and our Content is at your own risk.
19. Indemnification
You agree to indemnify, defend, and hold harmless Conscio & Company, its affiliates, officers, directors, and agents from any claims, losses, liabilities, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, including but not limited to unauthorized use of Content, sharing of credentials, or use of Content for AI training or generation.
20. Modifications to Terms
To keep our Services aligned with evolving needs and legal standards, we may revise these Terms as necessary, posting updated versions at our website with a revised effective date. For material changes—those significantly affecting your rights or obligations—we shall provide advance notice of at least 30 days on our website, unless immediate changes are required by law. Your continued use of the Services after the effective date of any revised Terms constitutes your agreement to be bound by those changes. If you do not accept the revised Terms, we respectfully ask that you discontinue using the Services and consider requesting account deletion, as outlined in Section 5. We’re committed to keeping you informed and ensuring our Terms support a transparent and trusting relationship.
21. Miscellaneous
These Terms, together with our Privacy Policy and any additional terms provided at registration or purchase, represent the entire agreement between you and the Conscio & Company concerning the Services, superseding any prior or contemporaneous communications, whether oral or written, unless expressly incorporated herein, to provide a clear framework for our partnership. If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, while the remaining provisions continue in full force and effect, preserving the integrity of our agreement. Our failure to enforce any right or provision herein does not constitute a waiver of such right or provision, unless we expressly agree in writing and sign such agreement, ensuring consistency in our expectations.
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent, but we may assign our rights and obligations to a successor or affiliate in connection with a merger, acquisition, or sale of assets, providing notice to you where required by law, to maintain operational continuity. We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, such as acts of God, natural disasters, pandemics, governmental actions, or technical failures, provided we notify you and resume performance as soon as practicable, except for your payment obligations. All notices to us should be sent via email, while notices to you may be delivered to the email address associated with your account or posted on our website, deemed received upon confirmation of delivery. These Terms are intended solely for the benefit of you and the Conscio & Company, conferring no rights or benefits on third parties, except as expressly stated.
22. Contact Information
Conscio & Company
Registered as a LLC under U.S. tax law
For more information, feel free to contact us.
Last Updated: September 2, 2025
About us
Guided by our beliefs, we are experts in human and organizational dynamics and masters in Soft Systems Methodologies and Human-Centric Skills. We operate at the intersection of Knowledge, Strategy, and Innovation to empower People and Organizations to develop the capacity to embody their highest potential.
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